For any problem with baggage on arrival, please go to the information counter to make the necessary declaration. After making your declaration, you will be given a claim number. You will need this number to keep track of the search for and/or the complaint about your baggage.
For any problem about lost property, please go to the information counter
You can also contact our teams by phone on +33(0)18.104.22.168.00 and by email through the contact form